Payments

We offer over a dozen payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider, and are protected by encryption. Should you return any of your order and are due a refund, we will refund the value of your order via the payment method you originally used.

Delivery

We use Royal Mail 48 Hour Tracked as our standard delivery service to ensure reliable and secure shipping. If you need your order sooner, you can upgrade to Royal Mail 24 Hour Tracked at checkout for faster delivery.

Please note that as each item is personalised and embroidered to order, we aim to ship all orders within 2–3 working days. This allows us to maintain the high quality and attention to detail that our products are known for.